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Why am I not seeing data in my dashboard yet?

If you’re not seeing data in your dashboard after connecting your Stripe or PayPal account, there are a few common reasons why this may happen.

Written by Luis Schiffmann
Updated this week

Data is still syncing

After connecting your account, GrowthOptix needs time to import your data.

In most cases, this process takes only a few minutes, but larger accounts may take longer.


No recent transaction activity

If your connected account does not have recent transactions, your dashboard may appear empty.

Make sure your Stripe or PayPal account has activity to display.


The connection was not completed successfully

If the connection process was interrupted or not completed, data will not sync properly.

Try reconnecting your Stripe or PayPal account to ensure everything is set up correctly.


What you can do

  • Wait a few minutes for the data to sync.

  • Verify your integration is active.

  • Reconnect your account if needed.


Need Help?

If you’re still not seeing data after checking these steps, contact the GrowthOptix support team, and we’ll help you resolve the issue.

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