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FAQs

Answers to frequently asked questions.

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What happens after I connect Stripe or PayPal?
Why am I not seeing data in my dashboard yet?
How long does it take for data to appear?
Do You Need an Active GrowthOptix Account to Sync Your PayPal or Stripe Account?
Is GrowthOptix Free?
How does GrowthOptix track marketing attribution?
Do I need to install a tracking script?
Why am I not seeing attribution data?
Why did my plan change?
What happens if my revenue or traffic increases?
Which metric determines my plan: revenue or visitors?
What Should I Do If My Integration Stops Syncing Unexpectedly?
What Is an Event?
What Happens If I Modify An Existing Event In My Tracking Script?
What Happens If I Delete An Event In My Tracking Script?
Why An Event May Fire But Not Appear In GrowthOptix Dashboards.
Why My Stripe Or PayPal Numbers May Differ From GrowthOptix.
Does GrowthOptix Modify, Normalize, Or Recalculate Revenue Data?
How Does GrowthOptix Handle Time Zone Differences For Synced Data?
Can I Connect Multiple Ad Accounts To GrowthOptix?
Can I Connect Multiple PayPal Or Stripe Accounts To One GrowthOptix Workspace?
Can GrowthOptix handle large volumes of data and high data throughput?
Does GrowthOptix Offer Multi-Language Support for Administration?
What Happens to My Data if I Stop Paying or Cancel my Subscription?
How Does GrowthOptix Protect Your Data?
Does GrowthOptix store any of your PayPal or Stripe credentials?
Can GrowthOptix Access Data Without My Explicit Authorization?
Can GrowthOptix modify or edit my data?
Is GrowthOptix An Official PayPal Partner?
Is GrowthOptix An Official Stripe Partner?
Is GrowthOptix SOC 2 Compliant, and Do You Support GAAP/IFRS Standards?